Last updated: October 16, 2026

Shea AI Labs ("we", "us") builds AI email assistants for small businesses. This page explains what information we collect and how we use it. Questions: tyler@sheaailabs.com.

Information from this website

If you fill in the contact form, we collect your name, business name, email, phone number (if you give one), the type of business and your message. Our website host, Netlify, stores it and we receive it by email. We use it only to reply to you and arrange a call. We do not sell it. This website does not use advertising cookies or analytics trackers.

Information from our customers' email

When a business uses an assistant we build, the assistant reads that business's incoming customer emails so it can draft replies. This can include customers' names, contact details and the contents of their messages. We use this information only to run that business's assistant. We do not sell it, share it with advertisers, or use it to build profiles. Each business's assistant runs separately from other businesses' assistants.

To draft replies, the text of a message is sent to our AI provider, Anthropic, for processing. Our systems also keep a log of processed messages so we can fix problems and check quality. We delete these logs after 60 days, and we may shorten that period.

If a business turns on attachment reading, photos and PDFs a customer attaches are also sent to our AI provider so they can be read alongside the message. We do not store the files themselves. Our logs record only that files were attached, and the AI's written notes about them are kept for the same 60 days as other messages.

Google user data

If a business connects its Gmail account, our use of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. We only create reply drafts. We do not send email on a business's behalf unless it explicitly turns that on, we do not use Gmail data for advertising, and no one at Shea AI Labs reads it except as needed to support that business with its permission.

Who we share information with

Only the service providers needed to run the service: our website host (Netlify), cloud hosting (Amazon Web Services), our AI provider (Anthropic) and email (Google Workspace). We may also disclose information if the law requires it.

Your choices

You can ask us to see, correct or delete your information by emailing tyler@sheaailabs.com. A business can stop its assistant and ask us to delete its data at any time.

Security

We use access controls and keep each customer's assistant separate. No system is perfectly secure, and we will tell affected customers promptly if something goes wrong.

Changes

We will post updates on this page and change the date at the top.